Andrew from the Wirral Solar & Battery System with EV Charger.

Customer Background

• Name: Andrew from the Wirral
• Location: Moreton, Wirral
• Motivation: Futureproofing his home, reducing energy bills, and ensuring a reliable and sustainable power source.

Project Overview

• System Installed: Longi Solar panels with an SAJ inverter and battery storage
• Installation Date: February 2024
• System Size: 7.83kw of solar with 20.4kW
• Unique Features: A bespoke system was designed to store low-cost electricity from off-peak tariffs, enabling the homeowner to power their property more economically during peak tariff periods

Challenges

• Andrew had previously contacted multiple companies but found most offered off-the-shelf solutions without addressing his specific needs. He was also concerned about the reliability and longevity of these companies.

Solutions by JEL Renewables

• JEL Renewables provided a bespoke solution tailored to Andrew’s energy needs and future goals.
• Every step of the process, from system design to installation, was carefully managed and explained.
• The team ensured building cosmetics were considered, maintaining the aesthetics of Andrew’s home.

Results

• Energy Savings: Andrew’s bills dropped dramatically from £400 to £50 during the summer months.
• Customer Satisfaction: Andrew praised the professionalism, high-quality workmanship, and customer support provided during and after the installation.
• Futureproofing: The system was designed to accommodate Andrew’s long-term goals, including integrating battery storage and EV charging.

Customer Feedback

“Over the past 2 years, I have contacted and discussed Solar & Battery systems for my home with the aim of futureproofing it. The majority of companies just wanted to sell an off-the-shelf package at a set price and not consider the request or the requirement. In JEL, I found a team from sales and management to the installation team that would listen to their customer, advise, consider, and help future-proof their major asset.”
“The professionalism of the whole team and workmanship were of the highest standard, with building cosmetics also considered and discussed during the process. After installation, checks and advice on using the software/app and controls were provided to enable a smooth commissioning period. This same assistance would also be available going forward as part of JEL’s high customer standards and guarantee. As you can read, I am most impressed. Thank you.”

Key Takeaways

• Customised Solutions: JEL Renewables stands out by offering tailored solutions rather than one-size-fits-all packages.
• Exceptional Service: From consultation to post-installation support, the team ensures customer satisfaction at every step.
• Proven Results: Significant energy savings and a system designed for long-term reliability.